Programs

Add Patients, Change Everything

Add Patients, Change EverythingCAPS launched a new initiative titled Add Patients, Change Everything! in July 2008. CAPS sought local partners to convene groups of proactive consumers who care about patient safety and other stakeholders who wish to work with patients for workshops to be held in three US cities/metro areas or regions in the United States in 2008-09. The initiative aims to develop sustainable community-based partnerships that advance patient safety in America and integrate with a growing international movement to engage consumers in preventing harm from medical error. Learn More


CAPS Toolkit – Taking Charge of your Healthcare: Your Path to Being an Empowered Patient

being-empowered-patient-toolkitHospital discharge is a time during which patients and families are at their most vulnerable. There is so much information they need to know, just when they may be least able to absorb, remember and act on it. It is vital for members of the healthcare team to help patients leave the hospital with confidence, giving them the tools and information they need to make a smooth transition to their next destination. This toolkit, Taking Charge of your Healthcare: Your Path to Being an Empowered Patient, provides you with these tools.


Advancing Patient and Family Engagement: Developing a “Guide to Patient and Family Engagement in Health Care Quality and Safety in the Hospital Setting”

Improving the quality and safety of health care in the United States is one of the most significant challenges facing the American health care system today. A critical step on the path towards safer, higher quality care is encouraging and facilitating patient and family engagement to improve health care experiences, care delivery, and outcomes. Learn More


Designing Consumer Reporting Systems for Patient Safety Events

Since 1999, more than 25 States have passed legislation or created regulations related to hospital reporting of adverse events. Current patient safety event reporting systems are aimed at obtaining information from healthcare providers. However, patients and their family members are in a unique position to view the continuum of care, which enables them to identify gaps in care that may have contributed to adverse events. The US Agency for Healthcare Research and Quality (AHRQ) recognizes that consumers can be an important source of information about patient safety. In September 2008, AHRQ awarded a two-year contract to RTI International and CAPS to develop recommendations for ideal reporting systems that consumers would use to report their experiences with patient safety events. Learn More


Patients for Patient Safety

Patients for Patient SafetyPatients for Patient Safety (PFPS), one of six original action areas of the World Health Organization’s (WHO) World Alliance for Patient Safety, is designed to ensure that the perspective of patients, families, consumers and citizens is a central reference point in shaping the important work of the World Alliance. Building on a foundation laid by CAPS and the WHO’s PFPS program launched in London in December 2005, CAPS is working to help build a global network of consumer patient safety champions that are prepared to partner with WHO to improve the safety of care around the world. Learn More


CAPS Toolkit – Building the Future for Patient Safety: Developing Consumer Champions – A Workshop and Resource Guide

building-future-for-patient-safety

This guide describes the Consumers Advancing Patient Safety (CAPS) workshop process and methodology used to develop future-oriented consumers as partners and champions of patient safety.
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This project was funded under contract number HHS233200600704P from the Agency for Healthcare Research and Quality (AHRQ) of the U.S. Department of Health and Human Services. The opinions expressed herein are those of the authors and do not reflect the official position of AHRQ or the U.S. Department of Health and Human Services.

Partners in Safety: Patients, Healthcare Providers and the Community. The Walworth County Patient Safety Council – Aurora Health Care

aurora_patient_safety_councilEngaging patients and families to partner with their healthcare providers as one team is a global movement embraced by many healthcare professionals, government services and, most importantly, patients themselves. Effective communication and a strong relationship between patient and healthcare provider have been shown to improve health outcomes and reduce the risk of adverse events. With the support and recognition of a grant from the US Agency for Healthcare Research and Quality (AHRQ), Aurora Health Care has established a Patient Safety Council. CAPS has worked with Aurora Health Care on two new toolkits sharing the output of this program: How to Develop a Community-Based Patient Safety Advisory Council and How to Create an Accurate Medication List in the Outpatient Setting Through a Patient Centered Approach.

These toolkits describe the process for initiating a patient advisory council in an ambulatory setting and outline a successful patient-focused program the council launched to improve medication safety in their community. Learn More

This project was funded under contract number U18 HS15915-02 from the Agency for Healthcare Research and Quality, US Department of Health and Human Services. The opinions expressed herein are those of the authors and do not reflect the official position of AHRQ or the US Department of Health and Human Services.

Partnering for Patient Empowerment through Community Awareness

partnering-for-patient-empowerment-community-awareness_logoPartnering for Patient Empowerment through Community Awareness (PPECA) is a collaboration among patient safety advocates, health sciences librarians, health care institutions, and public libraries. During the first half of 2005 several informational sessions were held at public libraries throughout Northern Illinois to raise awareness and educate consumers on patient safety issues. Learn More

PPECA was developed in collaboration with Consumers Advancing Patient Safety, the Health Learning Center of Northwestern Memorial Hospital, Zipperer Project Management and the Metropolitan Library System. The program has been funded in whole or in part with federal funds from the National Library of Medicine, National Institutes of Health, under Contract. No. NO1-LM-1-3513.